A Wonderland of Joy & Snuggles
Discover Pawsome Essentials for your Furry Best Friends
About FURtastic JOYs
At FURtastic JOYs, we understand that pets are family, and thatās why we strive to provide products that enhance their lives and strengthen the bond between you and your furry friends. Whether youāre looking for the perfect toy to keep your pet entertained, a cozy bed for them to rest in, or the best grooming products to keep them looking their best, FURtastic Joys has got you covered.
Join us in celebrating the joy that pets bring into our lives. Explore our collection and discover why FURtastic Joys is the go-to destination for pet lovers everywhere.
Toys
Wagging tails & Pawsitive vibes!
From squeaky plushies to feather teasers, our toys collection keeps tails wagging and whiskers twitching.
Beddings & Housing
Dreamy comfort for your furry companions! Designed with love and care, ensuring your pets have a cozy retreat. From plush cushions to soft blankets, weāve got their comfort covered.
Leashes & Collars
Fashion meets function!
Our leashes and collars are more than just accessories; theyāre a statement. Crafted with durability in mind, theyāll withstand daily walks and playful tugs.
Mealtime Magic
Simplify your petās daily routine with our food and water dispensers. Adjustable portions, gravity-flow water, and anti-spill design ā all in one!
Pet Care
Nurture love, one paw at a time!
From slick brushes to gentle shampoos, our care products keep fur soft and tails wagging, because a healthy pet is a happy pet.
Paws First, Always!
Stories From Trusted Pet Lovers
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Steve Ruffalo
Kind, friendly and professional, and best of all, my dog Ralph absolutely loved everything. I would recommend FURtastic JOYs to anyone looking for dog care.
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Emily James
FURtastic JOYs has the best selection of essentials for cats and dogs. I highly recommend this site to every pet owner.
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Katherine Johnson
The variety of this online store helped me in choosing exactly what my best friend needed. Thank you!
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Evan Williams
I like the vast choice of cat toys and care essentials that FURtastic JOYs provides. Being a regular client here for 3 years, I am 100% satisfied by them.
Featured Products
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Adventure Paws Hide and Seek Toy
Regular price $59.99Regular priceUnit price / per$77.98Sale price $59.99Sale -
Bat-Wings Pet Costume
Regular price $24.99Regular priceUnit price / per$32.48Sale price $24.99Sale -
BrightPath LED Pet Leash
Regular price $29.99Regular priceUnit price / per$38.98Sale price $29.99Sale -
BuzzPaws Pet Bee Costume
Regular price $29.99Regular priceUnit price / per$38.98Sale price $29.99Sale
Paw Tips
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8 Tips for taking the perfect photo of your pet
Pets are often considered as members of the family and capturing their adorable moments through photography is a great way to cherish those memories forever. However, taking great photos of...
8 Tips for taking the perfect photo of your pet
Pets are often considered as members of the family and capturing their adorable moments through photography is a great way to cherish those memories forever. However, taking great photos of...
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Deciphering your catās language
Cats are known for their mysterious nature and unique behaviors. They communicate through a complex language that includes vocalizations, body language, and scent marking. In this blog, we will explore...
Deciphering your catās language
Cats are known for their mysterious nature and unique behaviors. They communicate through a complex language that includes vocalizations, body language, and scent marking. In this blog, we will explore...
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Easy ways to teach your dog tricks
Teaching your dog some fun and easy tricks can be a great way to bond with your furry friend and keep them mentally stimulated. Here are some tricks that you...
Easy ways to teach your dog tricks
Teaching your dog some fun and easy tricks can be a great way to bond with your furry friend and keep them mentally stimulated. Here are some tricks that you...
FAQs š¶š
Order Queries
- Where is my order?
You can track your order using the tracking number provided in your shipping confirmation email. If you havenāt received this email, please check your spam folder or contact our customer service team for assistance. - Can I cancel/amend my order?
If your order hasnāt been processed yet, we can cancel or amend it for you. Please contact our customer service team as soon as possible with your order details. - Can I amend my order once it has been placed?
Once an order is placed, we can only make changes if it hasnāt been processed. Please reach out to our customer service team immediately to check the status of your order. - What can I do if my order is going to the wrong address?
If you notice that your order is being shipped to the wrong address, contact our customer service team right away. Weāll do our best to update the address before the order is dispatched. - Where is my order confirmation?
Order confirmations are sent to the email address provided during checkout. If you havenāt received it, please check your spam folder or contact our customer service team for assistance. - What should I do if my order is missing?
If your order is missing, please check the tracking information first. If the issue persists, contact our customer service team with your order details, and weāll investigate the matter for you. - What do I do if I have received the wrong item?
We apologize for any inconvenience caused. Please contact our customer service team with your order details and a photo of the wrong item received. Weāll arrange for the correct item to be sent to you as soon as possible. - Thereās an item missing from my order, what should I do?
Weāre sorry for the oversight. Please contact our customer service team with your order details and let us know which item is missing. Weāll resolve the issue promptly.
Delivery
- Do I need to pay customs and duties charges?
No, We will not put you in this hassle :) - What delivery options do you offer?
Please see our shipping policy. - Can I track the status of my order?
Absolutely! Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your order on our website or the carrierās website. - What happens if nobody is in when my order is delivered?
If nobody is available to receive the order, the delivery service may leave a notice with instructions on how to collect your package or schedule a redelivery. Some carriers may also attempt a second delivery.
Returns & Refund
- How do I return an item?
To return an item, please follow the instructions provided in our returns policy. Typically, youāll need to fill out a returns form, securely package the item, and send it back to us using the provided return label. - Can i exchange an item?
Yes, you can exchange an item if it is in its original condition and within the exchange period. Please contact our customer service team to initiate the exchange process. - Can i return items purchased with a gift card?
Yes, items purchased with a gift card can be returned. The refund will be issued back to the gift card or as store credit, depending on our policy. - Can i return a personalized item?
Personalized items are generally non-returnable unless they are faulty or incorrect. Please contact our customer service team for assistance if you have an issue with a personalized item. - What should i do if my refund is incorrect?
If your refund is incorrect, please contact our customer service team with your order details. Weāll investigate the issue and correct any discrepancies. - I forgot to include my returns note in my return, what can i do?
If you forgot to include your returns note, please contact our customer service team with your order details and the tracking number of your return. This will help us process your return more efficiently. - Will my original postage costs be refunded?
Original postage costs are typically non-refundable unless the return is due to a fault on our part, such as a wrong or faulty item. - What do i do if my item is faulty?
If you receive a faulty item, please contact our customer service team with your order details and a photo of the fault. Weāll arrange for a replacement or refund as soon as possible. - Where is my refund / exchange
Refunds and exchanges are processed within 14 days of receiving your return since the team is busy with high order volume. If you havenāt received your refund or exchange within this timeframe, please contact our customer service team for an update. - What items are Non-returnable?
Non-returnable items typically include personalized products, perishable goods, and items marked as final sale. Please refer to our returns policy for a complete list of non-returnable items.
Payment & Discounts
- What payment methods do you accept?
We accept a variety of payment methods including credit and debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. - Experiencing problem paying?
If youāre experiencing issues with payment, please ensure that your payment details are correct and that you have sufficient funds. If the problem persists, try using a different payment method or contact our customer service team for further assistance. - What currencies can i use?
We accept payments in multiple currencies. The available currencies will be displayed at checkout based on your location. If you have any specific currency concerns, please contact our customer service team. - How do I purchase a gift card?
You can purchase a gift card directly from our website. Simply go to the āGift Cardsā section, choose the desired amount, and proceed to checkout. The gift card will be emailed to you or the recipient. - My discount code didnāt work
If your discount code didnāt work, please check the following:
i. Ensure the code is entered correctly without any spaces.
ii. Check the expiration date of the code.
iv. Verify that the code is applicable to the items in your cart. If you still encounter issues, contact our customer service team for assistance. - Can i use more than 1 promotional code on my order?
Unfortunately, only one promotional code can be applied per order. If you have multiple codes, choose the one that offers the best discount for your purchase.